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  Order Summary
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The following page contains details of frequently asked questions to help cover most aspects of using the Classical Vinyl (UK) Limited web site. For information on payment methods, shipping details and returns policy please visit our Terms Of Trade section.
 
If you wish to submit a question which is not answered below please email Classical Vinyl (UK) Limited at: info@classicalvinyl.com
 
how do I order some records?
 
Browsing and ordering records via the online catalogue is simple:
 
  • Use the search bar facility (located at the top of every page) to submit a search to the online record database.
  • Once you have identified a record you wish to purchase, click the 'details' button at the right hand side of the catalogue listing - this will take you to the record details - from this page you can add the item to your order list
  • You can view your order at anytime by clicking the 'view order list' button on the order summary cubicle, located on the left hand navigation area
  • Once you have finished browsing the record catalogue, go to the 'view order list' page and review your selected records - you can remove items from your order list by hitting the delete button on the right hand side of each item
  • Once you are happy with your order you can proceed and submit the order by pressing the 'Send Order' button located at the bottom of the page - your order will then be passed to Classical Vinyl (UK) Limited
  • Classical Vinyl (UK) Limited will then get back to you with details of record availability, shipping and payment instructions (we will normally reply within 24 hours of placing your order)
 
how does your record grading system work?
 
Classical Vinyl (UK) Limited takes record quality / grading very seriously and have an extremely good track record to prove it. Most of the records listed on the site will be in EX+ or Near Mint condition, however there may be a few records listed that are in a lesser condition - this will be indicated by the grade and possibly additional notes in the description text.
 
  • Badly scratched records are not included in the catalogue unless the item is particularly rare or desirable - bad faults will be listed in the description text
  • The cosmetic appearance of a record is of secondary importance to the actual playback
  • Access to a record cleaning machine is advised if not essential - please machine clean and play record several times before deciding that it is sub standard
 
The following table contains detailed information on terminology that is used in the catalogue descriptions:
 
Grade Description - Record Description - Record
NM The record has no visible surface marks and plays without any surface background noise The Jacket is crisp and clean with no creases / bends or discoloration
EX+ The record may have one or two very light surface marks, however these marks do not cause any problems and the record plays back without any surface background noise The jacket is crisp and clean - there may be one or two small creases and/or there may be a slight bit of discoloration which is common with records of this age
EX The record may have one or two light surface marks - there may be some occasional light surface background noise and/or one or two very light ticks during playback - still a great copy The jacket is clean - there may be a few small creases and/or there will also be some mild discoloration due to the age of the record
EX- The record may have a few light surface marks - there may be some occasional light surface background noise and/or some occasional light ticks during playback - still a great copy The jacket is clean - there will be a few creases and/or bends. There will probably be some discoloration and the edges of the jacket may be a little tatty - there could be some laminate lift or a small piece of laminate missing from the front of the jacket
VG+ The record will have a few surface marks - there will be some surface background noise and/or some occasional ticks during playback - still a very listen able and enjoyable record There will be a few creases and/or bends in the jacket. There will be some discoloration and the edges of the jacket may be a little tatty with one or two small tears - there will probably be some laminate lift and/or some missing laminate
VG The record will have a few surface marks - there will be some surface background noise and/or ticking during playback There will be many creases and/or bends in the jacket. There will be discoloration and the edges of the jacket will be tatty with a few small tears - the laminate will probably be coming away or have a large section missing - a small piece of the jacket may be missing - e.g. part of the flipback
VG- The record will have many surface marks - there will be constant surface background noise and/or some consistent ticking during playback - the record could also have a small, but more serious mark that causes a small skip in the playback There will be many creases and/or bends in the jacket. There will be discoloration and the edges of the jacket will be tatty with a few tears - the laminate will probably be coming away or have a very large section missing - a small to medium piece of the jacket may be missing
G Good - Not used Good - Not used
F Fair - Not Used Fair - Not Used
P Poor - Not Used Poor - Not Used
B Bad - Not Used Bad - Not Used

 

 
can I visit you directly to purchase records?

 

UK and International Visitors to London are welcome to view, examine and purchase records directly by appointment only. Classical Vinyl (UK) Limited is located in Central London and easy to get to by train (Royal Oak Station - Zone 2 - Hammersmith & City Line) or by car. To arrange an appointment either contact Classical Vinyl (UK) Limited by phone: +44 (0)20 7727 0824 or email: info@classicalvinyl.com

 

 
why is a record that I ordered not available?
 
Classical Vinyl (UK) Limited tries to keep the online catalogue as up-to-date as possible, however as records are being sold every few days, It is possible that two people may order the same record with a few hours of each other before the online catalogue has been updated - in this case, unless there is a duplicate copy - the record will be sold to the first order that was received.